Privacy Policy

1. Introduction

This Privacy Policy explains how Home Abroad ("we," "us," or "our") collects, uses, protects, and discloses information and data about you (the "User") when you use our mobile application (Home Abroad) and related services (collectively, the "Services").

We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with the European Union’s General Data Protection Regulation (GDPR).

2. Contact Details

The data controller responsible for your personal data is:

• App Name: Home Abroad
• Support Email: support@homeabroad.app (This email is for support and all data protection-related requests, including data deletion.)

3. Data We Collect

We collect and process the following categories of personal data:

A. Data You Provide Directly

This includes information you provide when you register, use our Services, or contact us:

• Account Information: Name, email address, profile photo.
• Communication Data: Information you provide when contacting our support team (via email or other methods).

B. Data Collected Automatically

When you use our app, we may automatically collect certain information:

• Usage Data: Information about how you interact with the app, such as access times, features used, pages viewed, and crash reports.
• Technical Data: IP address, operating system, device model.

4. Legal Basis for Processing (GDPR)

We will only process your personal data where we have a lawful basis to do so under GDPR. These bases include:

• Contract: Processing is necessary to provide the Services and fulfill our contractual obligations to you.
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving the app, preventing fraud, network security).
• Consent: You have given clear consent for us to process your personal data for a specific purpose (You can withdraw consent at any time).
• Legal Obligation: Processing is necessary to comply with a legal or regulatory obligation.

5. Your Data Protection Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Third-Party Services

We may use third-party companies and individuals to facilitate our Services (e.g., analytics, cloud hosting). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Google, Google Analytics, Firebase, RackNerd & Apple

8. International Data Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• Transferring your data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
• Using specific contracts approved by the European Commission which give personal data the same protection it has in Europe (Standard Contractual Clauses).

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and/or on our website and updating the "Last Updated" date at the bottom of this policy.

10. Filing a Complaint

If you believe that we have not adhered to this Policy or if you are unsatisfied with our handling of your data protection request, you have the right to lodge a complaint with a supervisory authority in your EEA member state.